A good night starts with a clear answer.
Find help choosing a model, getting the picture right or managing an existing order.
Before you buy
Compare placement, stands and connections. Confirm the selected variant and current offer before ordering.
Compare projectors →First-time setup
Plan your screen, power and source. Start with physical alignment, then refine the picture.
Read the setup guide →An existing order
Open the order in the account used to buy it. That is where delivery, seller messages and available return options are shown.
Shipping & returns →Are these native 4K projectors?
The models shown here have a native resolution of 1920 × 1080 pixels. They can accept or decode supported 4K content, which is displayed at the projector’s native resolution.
Can I watch outside?
Plan for a dry evening after sunset, a stable surface, a suitable screen and access to power. Outdoor viewing does not mean the projector is waterproof or battery powered.
Are streaming subscriptions included?
No. Supported apps may require your own account and a paid subscription. App availability and features can vary by software version and region.
Which YG381 is right for me?
The YG381 360° has a rotating stand and 20W Dolby Audio. The YG381 180° uses a fold-flat gimbal and adds Voice Boost and MEMC. Compare the exact variant and photos before ordering.
Where do I complete my purchase?
A purchase button opens the selected model on our partner’s site in a new tab. Confirm the final price, delivery date, seller and selected option there before placing an order.
The picture looks soft. Where should I start?
Remove any lens cover, place the projector on a stable surface and bring it closer to a square-on position. Run focus again. Check the source resolution and reduce excessive digital keystone correction.
A streaming app or casting connection is not working.
Check the network connection, software updates and your account status. Some services restrict screen mirroring; try the supported app or a compatible HDMI source instead.